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Q: I am trying use PageSpinner's Built-in FTP to upload my files but I am not able to upload the file to the server. How do I find out the correct path to the FTP server?
A: The reason for some paths not working is that some Web server providers use Unix links to specify the path to the directory where the Web pages are stored.
The built-in FTP functions cannot resolve these links on an FTP server. This means that if your Web server provider uses such links, you cannot use the same FTP path to the server as in the external FTP helper application. Instead, you need to enter the direct FTP path to Web server directory.
You can find out the direct path to the FTP server by performing the steps described below. This example uses the Fetch FTP transfer application, but you may use a similar method in most other FTP applications.
Use Fetch to login to your Web site's FTP server.
Select the index.html file (or some other file) in the list of your root directory on the server.
Choose the Copy command in Edit menu in Fetch.
Switch to PageSpinner and use the Paste command to paste the path to the file inside an empty editor window or in the Notebook.
This is what the path may look like:
<ftp://my_username:@servername.webhostname.com/%2fusr/www/users/my_username/index.html>
Remove the : character before the @ character in the path. Then select the text starting with ftp: up to and including the / character before the file name:
ftp://my_username@servername.webhostname.com/%2fusr/www/users/my_username/
Copy the selected text.
Select Preferences : Web site... in PageSpinner.
Choose the Web site in the list in the dialog.
Paste the path in the field "Enter the URL to the Web Server's upload directory".
Done!
If you still experience problems with uploading file, please contact your Web server provider for information on the path to use when uploading files to the server.
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